INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, we make every effort to ensure that the product images displayed on our website accurately represent the items you will receive. However, slight variations in colour or appearance may occur due to lighting, screen settings, or manufacturing updates.

Where can I view my receipt?

Your sales receipt will be sent to the email address provided at checkout once your order has been successfully processed. You can also access your receipt by logging into your account and navigating to your order history.

Will you restock items indicated as “out of stock?”

We aim to restock popular items whenever possible. However, restocking depends on product availability and supplier timelines.

We recommend checking back regularly or contacting us to confirm if and when an item will be restocked.

Where can I ship my order?

We currently deliver to most locations within South Africa. Delivery availability and costs may vary depending on your location.

If you are unsure whether we deliver to your area, please contact us before placing your order.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

    OUR STORES

    VISIT OUR STORE

    3 Alwen Road ormonde ,
    Johannesburg, South Africa, 1000